International Consultant


Appel d'offres

Available Options
Safe Haven Coordinator


The Jesuit Refugee Service (JRS) is an international non-governmental organisation with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people.  The organisation was founded in November 1980 and has a presence in over 50 countries. JRS undertakes services at national and regional levels with the support and guidance of an international office in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term wellbeing of refugees and displaced persons, while not neglecting their immediate or urgent needs. JRS offers opportunities to a wide variety of staff, local and international, while maintaining a realistic and localised scheme of salary/stipend, insurance, etc.


The Safe Haven coordinator is the overall responsible person for the JRS protection centre (Safe Haven) in Kakuma. Under the direction and supervision of the Kakuma Project Director, takes responsibility for the administration and management of the protection centre called Safe Haven for the Survivors of Gender Based Violence in Kakuma refugee camp.

Kakuma Refugee Camp, Kenya

Report to
JRS Kakuma Project Director


Key Duties and Responsibilities
1.   Program Management

  • Guides the Supervisors and Matrons and encourage them to maintain the JRS vision and mission.
  • Oversees the provision of  psychosocial follow up of  Safe Haven beneficiaries
  • Develops curriculum on SGBV and PSEA and train all the JRS incentive staff in collaboration with other coordinators
  • Ensures that the capacity building activities for the safe haven Clients.
  • Guides the peace building and conflict resolutions  with the safe Haven clients
  • Ensures Safe Haven children access educational services.
  • Prepares regular monthly interagency meetings with partner agencies.
  • Collaborates with community counselling, mental Health and Education departments on matters including SGBV intervention in activities adequately.
  • Ensures that the Safe Have referral system and admission criterion is followed.
  • Manages and monitors appropriate use of safe Haven Supplies and Assets. Maintain appropriate documentation and reporting tools and regularly monitor the relevancy of safe Haven tools. 
  • Participates in the recruitment and supervision of staff in the Safe Haven Programme.
  • Keeps abreast with all financial aspects in Safe Haven centre, ensuring accuracy, transparency and accountability.
  • Offer support in any other duty that project director/ country director may assign

2.   Budget Planning and Management

  • Responsible for the overall budget management of the JRS Counseling department funds, e.g. the budget preparation, ensures that proper financial management of the department, proper financial reporting and recording in conjunction with the Project Director.
  • Assure appropriate and timely spending of allocated funds for protection activities to achieve program goals, grant reporting contributions, use and distribution of supplies and resources. Oversee the design, planning and implementation of protection activities to ensure that protection activity objectives are met.
  • Prepare internal and external reports on protection activities within agreed deadlines as required.
  • Supervise protection staff directly in consultation with the Project Director, providing ongoing leadership to the project team and overseeing the implementation and coordination of activity plans to ensure targets are met.
  • Areas of staff involvement include recruitment, supervision, reviewing job description and contracts, prepare work plans, leave control, discipline and performance appraisal.
  • With help of the Project Director plans for and manages volunteer staff.

3.   Communication

  • In conjunction with the Project Director is responsible for co-ordination and liaison between JRS and other agencies/local government/local communities/displaced camp community as regards to JRS’ Counseling;
  • Works collaboratively with JRS team and with other stakeholders e.g. UNHCR, LWF, IRC, IsraAID, Etc…
  • Represents JRS at stakeholders meetings as necessary
  • Keeps the Project Director informed on the activities of the project by providing relevant correspondence, reports and meeting minutes as well as by making regular contact.
  • Responsible for prompt submission of all Safe Haven financial and narrative reports

4.   Coordination and Liaison

  • In conjunction with the Project Director is responsible for co-ordination and liaison between JRS and other agencies/local government/local communities/displaced camp community concerning JRS’ Safe Haven.
  • Develop and maintain effective working relationships with all stakeholders - including NGOs, clusters, UN agencies, community-based organizations, JRS Regional Advocacy officer and other JRS sectors to enhance cooperation and coordination.
  • Attend protection coordination meetings and/or represent JRS in other relevant forums.
  • Ensure that information from coordination meetings is shared internally and with other sectors, as appropriate.
  • Serve as the focal point for Project and agency wide protection and gender policies.
  • Is a focal person on SGBV and PSEA, Is actively involved in advocacy on behalf of  all refugees represent JRS on various forums.



  • Bachelor degree or equivalent in relevant field is required. Master's degree is a plus


  • 2-5 years of professional experience in protection programming, mainstreaming or equivalent combination of education and experiences
  • Strong understanding of protection principles and likely protection concerns arising in the in refugee camp community context as well as conflict sensitivity; commitment to renewing and maintaining currency with best practices
  • Experience in staff management in a cross-cultural environment and budget management
  • Demonstrated training and facilitation experience
  • Ability to work under pressure


  • Fluency in English required
  • Fluency in Kiswahili is highly desired
  • Knowledge of French or Arabic an added advantage

Technical skills

  • Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing required
  • Strong interpersonal, intercultural and communication skills
  • Excellent oral and written skills and computer skills (Good knowledge of MS word, Excel/Office)

Leadership Behaviours

  • Excellent interpersonal, listening and communication skills
  • Ability to positively influence others and successfully reconcile differences
  • A self-starter with a strong results orientation and with high levels of integrity, credibility and dependability
  • An energetic team player who can effectively collaborate, and who can stand alone when necessary
  • Ability to work effectively with an ethnically diverse team
  • Ability to work in international settings and with various departments to implement successful approaches to psychosocial matters
  • Demonstrated ability to work and deliver under pressure and tight deadline
Core values
  • Commitment to JRS mission, vision and values, and the ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and in advocating for their right to protection and a life in dignity;
  • High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with situations, people and information;
  • Acceptance of diversity and inclusion as a core value.
  • Willingness to work in flexible, sub-optimal, stressful and unstable environment.


Contract is for 10 months, running through 31 December 2018, with an initial probationary period of three months, and renewable at the discretion of JRS and subject to availability of funding. The JRS remuneration policy is aligned with the JRS ethos to offer effective and professional services and at the same time express solidarity with the people served. The salary is calculated with the use of a post-adjustment multiplier and takes into account years of relevant experience and degree of responsibility of the role. Details will be discussed with short-listed candidates.

Contact information

All applicants are requested to submit the following documents through the form below:
1) Curriculum Vitae (CV) in English including three (3) professional references with their contact information, phone and email address.
2) A cover letter describing the candidate's desire and motivation to work for JRS and how your qualifications and experience are a good fit for this position.

Alternatively, applications can also be sent to the JRS Kakuma Project Director, P.O.Box. 76490, 00508 Nairobi Kenya.

Only short listed candidates will be contacted.


To apply for the job above. Please fill out the following online form and submit your resume.



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