Information for Refugees

The JRS offices in Kenya, Uganda, Ethiopia, Southern Sudan and Sudan assist refugees, returnees and other forcibly displaced persons in various ways. As a matter of fact we cannot assist everyone in every regard but we do our best within our means, possibilities and expertise.

If you are a refugee, a returnee in Southern Sudan or if you have been internally displaced and you are in need of assistance please contact our respective country office. If you are a refugee living in Kampala, Nairobi or Addis Ababa, please click on the links below to find out what kind of assistance JRS can offer you and how you can find our office. 

  • Kampala
  • Nairobi
  • Addis Ababa

The JRS Urban Emergency Programme Kampala was started in 1998 to respond to the unmet and urgent needs of urban refugees and asylum seekers.  

You can find the Jesuit Refugee Service-Kampala on Old Gaba Road, behind the US Embassy, P.O. Box 7410, Kampala, Uganda. Tel: +256 414 266264 Fax: +256 414 266426

Asylum seekers in Kampala

New arrivals in Kampala need to report to the Old Kampala Police Station for registration where they will be issued a registration slip. Two days later, asylum seekers are to report with all family members and dependents to The Office of the Prime Minister (OPM,) which handles the Refugee Status Determination (RSD) in Uganda. Individuals who do not meet the prima facie status will be requested to do an additional interview at the Old Kampala Police Station. Their status will be determined by the Refugee Eligibility Committee (REC) after at least three months or more. Recognised refugees are expected to proceed to the designated refugee settlements for further assistance.

Services at JRS Kampala

Food assistance for newly arrived documented asylum seekers in emergency situations for a limited period of time and rent payment for the most vulnerable newly arrived asylum seekers, especially those with big families. Refugees can access medical support for urgent medical case. JRS Kampala offers annual English language classes, and skills training in income generating activities in the following areas to promote self-reliance: driving, catering, hairdressing, computer, soap making and candle making. JRS also assists with advocacy including information-giving, referrals to partner agencies and networking with other organisations

Public Services in Kampala

Asylum Seekers and refugees have access to public primary education and public health services. Parents can enroll their children in all governmental primary schools according to the Universal Primary Education of the Government of Uganda.

Public Health Services in Kampala provided by the Kampala City Council (KCC) are free of charge. Cases which need further intervention will be referred to Mulago National Referral Hospital from the local health centres.  

Partner organisations and service providers

InterAid Uganda

InterAid Uganda offers services in livelihood activities: training in cookery, computer, hairdressing, tailoring and handicrafts, provides counselling services, provides transport, subsistence and accommodation for the extremely need. The offices of InterAid are located along Kabaka-Njagala Road.


The office of the United Nations High Commissioner for Refugees (UNHCR) in Kampala seeks long-term solutions to the plights of refugees. Refugees and asylum seekers who need assistance and wish to meet UNHCR protection staff can do so from Monday to Thursday from 8:30am to 5pm at Interaid premises (appointment required.)

Ugandan Red Cross Society

Persons who have been separated from their family and who wish to trace them, may contact the Uganda Red Cross Society at Lumumba Avenue, Nakasero, Kampala or on Tuesdays only at InterAid offices.

Refugee Law Project 

Refugee Law Project is located opposite Old Kampala Primary School and offers free legal aid, counseling, education and training to asylum seekers and refugees. In addition, research, advocacy and consultancies are carried out. 

African Centre for Treatment and Rehabilitation of Torture Victims (ACTV)

ACTV provides physical and psychological care to support the rehabilitation of victims of torture. Refugees and asylum seekers who have been victims of torture can access their services such as medical care, psychological rehabilitation, psychosocial counseling or advocacy after referral from other agencies. The ACTV office is located on Owen Road, Kamwokya.

Hope After Rape

Women and children who have been victims of rape and abuse are the target group of the phychosocial support services of Hope After Rape. Their offices can be found on Kiira Road.